Frequently Asked Questions

How can I use Chicken Tomato Simmer Sauce beyond the listed recipes? Arrow icon

Chicken Tomato Simmer Sauce can effectively substitute for Vegetarian Simmer Sauce, tomato paste, or any tomato-based stews or bases in your cooking.

Are there any specific ingredients required to incorporate Vegetarian Simmer Sauce into my dishes? Arrow icon

Vegetarian Simmer Sauce comes pre-seasoned and ready to use and eat straight from the jar, requiring no additional seasoning, except salt depending on the recipe.

The Pepper Heat Blend is currently available only in a mild version. How can I adjust the heat level? Arrow icon

To accommodate both heat enthusiasts and those who prefer milder flavors, our Pepper Heat Blend will allow you to customize the heat level to your preference. For mild heat, use 0-1 tsp of Safari Sunset. For moderate, use 3 tsp. For spicy, use 5 tsp, and for extra spicy, use the entire packet

What is the shelf life of the Pepper Heat Blend? Arrow icon

Unopened, our stews are shelf stable for 24-36 months. Once opened, refrigerate and consume within 4-6 weeks for optimal freshness.

How quickly do you process orders? Arrow icon

Orders are typically processed within 1-3 business days. Shipping times vary depending on the method selected at checkout and may be influenced by seasonal factors or business closures.

  • Orders placed after 4 PM on Friday will be processed and shipped on the next business day.
  • Orders placed over the weekend will also be processed on the next business day.

We strive to ensure timely delivery but appreciate your understanding in case of any unforeseen delays.

Do you offer international shipping? Arrow icon

We ship to all U.S. locations, and international shipping is available upon request (shipping costs apply).

What is your standard refund policy? Arrow icon

All sales are final given the nature of our products. However, if you have any concerns about the condition of your order upon receipt, please contact us at support@thesaucyafrican.com. We will gladly replace any item(s) that may have been damaged or spoiled during transit