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Frequently Asked Questions
Chicken Tomato Simmer Sauce
Safari Simmer can effectively substitute for tomato sauce, tomato paste, or any tomato-based stews or bases in your cooking.
Vegetarian Tomato Simmer Sauce
Safari Simmer comes pre-seasoned and ready to use and eat straight from the jar, requiring no additional seasoning, except salt depending on the recipe.
Pepper Heat Blend
To accommodate both heat enthusiasts and those who prefer milder flavors, our Safari Sunset heat blend will allow you to customize the heat level to your preference. For mild heat, use 0-1 tsp of Safari Sunset. For moderate, use 3 tsp. For spicy, use 5 tsp, and for extra spicy, use the entire packet
What is the shelf life of the stew?
Unopened, our stews are shelf stable for 24-36 months. Once opened, refrigerate and consume within 4-6 weeks for optimal freshness.
How quickly do you process orders?
Orders are typically processed within 1-3 business days. Shipping times vary depending on the method selected at checkout and may be influenced by seasonal factors or business closures.
- Orders placed after 4 PM on Friday will be processed and shipped on the next business day.
- Orders placed over the weekend will also be processed on the next business day.
We strive to ensure timely delivery but appreciate your understanding in case of any unforeseen delays.
Do you offer international shipping?
We ship to all U.S. locations, and international shipping is available upon request (shipping costs apply).
What is your standard refund policy?
All sales are final given the nature of our products. However, if you have any concerns about the condition of your order upon receipt, please contact us at support@thesaucyafrican.com. We will gladly replace any item(s) that may have been damaged or spoiled during transit.